Frequently Asked Questions

Save time! Here are some Frequently Asked Questions to help you find the answer you're looking for.

• Lessons & Courses
• Booking
• Travel
• Lifestyle

Lessons & Courses

• Are there special offers for children and families?

  For children aged 8 to 11, we offer sepcial kitesurf courses with a playful coaching approach. Currently, we do no offer any family packages – but you can of course enjoy a kiteboard lesson as a family with your kids from the age of 11 years.
• Can I use my own equipment in the beginner course?

  For safety reasons, our equipment are specific trimed for learners and included in the lesson price but you are welcome to bring and use your own wetsuit. The use of students equipment is permitted for Advanced level and above.
• Can we host a training camp at 24Kiteboard?

  The 24Kiteboard Spot is a versatile facility, making it an ideal location for professionals and training camps. With a variety of different conditions and easy planning, the 2Kiteboard offers the right support for holding a training camp on the highest level. We are happy to adjust our venue to suit your specific needs and group sizes. We look forward to your inquiries through the contact form on our page.
• Do I have to participate in the Safety Briefing every time as a frequent kitesurfer?

  Generally, participation in the Safety Briefing and spot risk assessments is mandatory before each lesson in order to be able to kitesurfing at 24Kiteboard. Members won’t have to participate every time once they’ve reached a certain kitesurfing level and number of Safety Briefing attendances.
• Do I need to be strong? Can a girl try kitesurfing?

  Kitesurfing is by and large a full-body sport and it requires lot of head, hand, body coordination. While you don’t need to be super fit/strong to do this, in general you’d expect to have stronger core after engaging in this sport.
• Do I need to know how to swim?

  Of course. You don’t have to be a triathlon swimmer but at least you should be comfortable with deep water. Lessons are conducted in shallow bay area but eventually we assume you would like to kitesurf in open ocean, in which case you are encouraged to wear a life jacket aid.
• Do I need to set anything up before my kiteboard lesson?

  Simply arrive and enjoy your session. We take care of everything. We are currently working on a customer registration process, then you are more than welcome to set up your account and become a member before your lesson.
• Do you offer kiteboarding instructor courses at the 24Kiteboard?

  At 24Kiteboard, we regularly offer lessons and courses to future players and athletes. If you are interested in a position as a Kiteboarding Instructor at 24Kiteboard and do not have a certificate yet, you can participate in our internal training courses. In addition, further internal training and education courses are planned. Don't hesitate to get in touch with us for more information at contact@24kiteboard.com or directly via the contact form on our website.
• From what age can I kitesurfing at 24Kiteboard?

  We offer special children’s kitesurfing lessons for kids from age of eight. Our professionally trained kiteboard instructors use a playful approach to introduce the kids to this sport. Children must be able to swim (at least 25 meters) and should be comfortable with deep water to participate. Furthermore kids can join regular levels from the age of 11.
• How far in advance should I arrive to my lesson?

  To ensure that you arrive on time for your lesson briefing, please allow enough time for your travels, check-in, and equipment collection, such as the changing process. Depending on the lesson, the necessary lead time may vary and will be communicated to you during your booking.
• How long are the booked lessons valid for?

  You can redeem your lessons until October 1st of the current booking year.
• How long does a kiteboard lesson last?

  Your kitesurf lesson lasts 120 min. Depending on the level and spot assessment, the kitesurf lessons also include a more or less detailed briefing and de-briefing, so you can plan with a kiteboarding experience of up to two hours.
• Is a lifeguard present during the lessons?

  Each of our kiteboarding lessons are guided by professional and specially trained instructors, able to assume emergency priorities and necessary procedures. Your safety is our top priority.
• What safety measures are in place during kitesurfing lessons?

  Safety is our top priority. Our instructors are IKO and FPV/IPDJ certified with large experience. We have established emergency procedures to ensure that you receive prompt and optimal care in case. Also, lessons at 24Kiteboard are covered by personal accident insurance. However, our safety concept is designed to minimize risks and prevent potential dangers.
• Who can see my purchased lessons?

  You control the privacy of all your lessons and purchased content. Every lesson can be set to public or private. Your profile can set what your default mode is for all your purchases, but you can easily override this at any time for each lesson.

Booking

• Can I book an exclusive session with my friends?

  If you want to experience kiteboarding with your friends, colleagues, family or other like-minded people, you can book the lesson and add the number of participants for each lesson.
• Can I book multiple lessons in a row and stay in the water in between lessons?

  Unfortunately, it is currently not possible to kiteboard multiple lessons in a row without leaving the water. Between each lesson, a briefing is required, where important information and safety instructions for the respective kiteboarding levels are provided. These briefings are essential to ensure all participants are well-informed and properly prepared for the lesson. However, we are already working on a program to make this possible in the future.
• Can I book my lesson spontaneously on site?

  If you want to experience kiteboarding with your friends, colleagues, family or other like-minded people, you can book the lesson and add the number of participants for each lesson.
• Can I cancel my booked session?

  Bookings for specific days and sessions may be cancelled or rescheduled according to our cancellation policy. Customer cancellations must be communicated by email, phone or WhatsApp. Cancellations made at least 72 hours in advance are eligible for an alternative date or a full credit voucher. Cancellations made within 72 hours may incur partial fees, and cancellations within 24 hours or no-shows will be charged in full. 24Kiteboard reserves the right to cancel or postpone any lesson or rental due to weather conditions or safety reasons, in which case customers will be offered an alternative date or a full refund.
• How far in advance should I arrive to my lesson?

  To ensure that you arrive on time for your lesson briefing, please allow enough time for your travels, check-in, and equipment collection, such as the changing process. Depending on the lesson, the necessary lead time may vary and will be communicated to you during your booking.
• How long does a kiteboard lesson last?

  Your kitesurf lesson lasts 120 min. Depending on the level and spot assessment, the kitesurf lessons also include a more or less detailed briefing and de-briefing, so you can plan with a kiteboarding experience of up to two hours.
• How much are the gears? Can I rent them?

  Budget €2.000 - €4.000 for a set of gears (kite, bar, board, harness, wetsuit). Expect second-handed gears to cost 10-50% less, depending on their conditions. Most kiters would decide to own the equipment because each kite gives a unique sense of ride experience, and it grows with you as you advance your skills as well your own style. Renting can be costly, unless you only plan to do it a few times. Nevertheless, renting can make sense while you are travelling abroad and do not want to drag around bulky items.

Travel

• Are there special offers for children and families?

  For children aged 8 to 11, we offer sepcial kitesurf courses with a playful coaching approach. Currently, we do no offer any family packages – but you can of course enjoy a kiteboard lesson as a family with your kids from the age of 11 years.
• Can I store my equipment at 24Kiteboard?

  Currently, we do not provide an option for permanent storage of personal equipment at 2Kiteboard. However, we do offer full set rental for use on the day of your visit.
• From what age can I kitesurfing at 24Kiteboard?

  We offer special children’s kitesurfing lessons for kids from age of eight. Our professionally trained kiteboard instructors use a playful approach to introduce the kids to this sport. Children must be able to swim (at least 25 meters) and should be comfortable with deep water to participate. Furthermore kids can join regular levels from the age of 11.
• How can I contact 24Kiteboard?

  The most effective way to get in touch with us is by using the contact form on our Website, or sending an email to contact@24kiteboard.com. Alternatively, you can reach our customer service team through our social media channels, and from 9 a.m. to 5 p.m. via Phone under +351 922 242 522.
• Can we host a training camp at 24Kiteboard?

  The 24Kiteboard Spot is a versatile facility, making it an ideal location for professionals and training camps. With a variety of different conditions and easy planning, the 2Kiteboard offers the right support for holding a training camp on the highest level. We are happy to adjust our venue to suit your specific needs and group sizes. We look forward to your inquiries through the contact form on our page.
• Is the access to 24Kiteboard conditioned?

  From the parking, there is a 150m sandy path leading through dunes to our spot.
• Is kiteboarding dangerous?

  It could be, and serious injuries have happened to even professional players. That said, under most circumstances, if you performed rational assessment of the conditions (weather, water, other kitesurfers, etc.) it is highly unlikely that you’d get yourself caught in dangerous situations. The lessons are designed to equip the students with the most important safety measures, and what to do while conditions change.

Lifestyle

• Can we host a training camp at 24Kiteboard?

  The 24Kiteboard Spot is a versatile facility, making it an ideal location for professionals and training camps. With a variety of different conditions and easy planning, the 2Kiteboard offers the right support for holding a training camp on the highest level. We are happy to adjust our venue to suit your specific needs and group sizes. We look forward to your inquiries through the contact form on our page.
• Can we offer our products in your kiteboarding school?

  If you see an ideal opportunity between your products and our school, feel free to contact us. For inquiries regarding cooperation with 24Kiteboard, please send us an email to contact@24kiteboard.com.
• Do I need to set anything up before my kiteboard lesson?

  Simply arrive and enjoy your session. We take care of everything. We are currently working on a customer registration process, then you are more than welcome to set up your account and become a member before your lesson.
• Do you offer kiteboarding instructor courses at the 24Kiteboard?

  At 24Kiteboard, we regularly offer lessons and courses to future players and athletes. If you are interested in a position as a Kiteboarding Instructor at 24Kiteboard and do not have a certificate yet, you can participate in our internal training courses. In addition, further internal training and education courses are planned. Don't hesitate to get in touch with us for more information at contact@24kiteboard.com or directly via the contact form on our website.
• Does 24Kiteboard host regular kitesurfing contests?

  Kitesurfing contests and events will also take place at 24Kiteboard. Sign up for our newsletter or follow us on our social media channels to receive the latest news about contests or events.
• How many kitesurfers are in the water during my lessons?

  In our spot, kiteboard lessons take place in up to 250m of coastline with waist-deep waters. Usually, is easily to see up to 20-30 kitesurfers along the beach into deep waters. You are guaranteed a fair amount of space for learning and practice.
• How much are the gears? Can I rent them?

  Budget €2.000 - €4.000 for a set of gears (kite, bar, board, harness, wetsuit). Expect second-handed gears to cost 10-50% less, depending on their conditions. Most kiters would decide to own the equipment because each kite gives a unique sense of ride experience, and it grows with you as you advance your skills as well your own style. Renting can be costly, unless you only plan to do it a few times. Nevertheless, renting can make sense while you are travelling abroad and do not want to drag around bulky items.
• How much wind do I need to kiteboarding?

  You can kiteboard in winds of about 12 knots, but it depends! You can ride in much lighter winds with a foil under the board. This question depends on many factors: riding ability, size and construction of the kiteboard, rider weight and kite size, kite construction, and whether the wind consistently blows at 12 knots or fluctuates between 4 and 12 knots. The more experience you gain, the more you will learn to read and ride the wind!
• How thick are the rental wetsuits?

  At our 24 KITERENTAL, we provide a variety of B3 Tarifa / Deeply wetsuits that are suitable for our season. Currently, we have wetsuits rangin from 3mm to 4mm full suits only. This ensures you’re well-equipped for your kiteboarding sessions.
• Is 24Kiteboard open all year round?

  Regular kiteboard lessons and courses will be offered from May 1 to October 15.
• What makes this special?

  What makes this special? #All on it
• We are interested in a partnership with 24Kiteboard, how should we contact you?

  You can reach us by contacting us via email at contact@24kiteboard.com for inquiries regarding partnership opportunities with 24Kiteboard. We are looking forward to hear from you!